For Owners
Hand us the keys. Keep the upside.
We turn boutique apartments in Málaga into top-performing short-stay rentals — handling everything from listings and pricing to guests, cleaning, and maintenance.
★★★★★
Superhost status
Málaga
Locally based & operated
High
Occupancy performance
Hotel
Hotel-level operations
Top-tier
STR net yield targets
Completely hands-off. Passive income, guaranteed every month.
Typical net yield for a well-located Málaga apartment: 4–6% annually after management fees, cleaning, and maintenance — with zero day-to-day work from you.
Owner Excellence
Three pillars of a flawless operation.
Every Casa Ivy property is run on the same disciplined playbook — so your home is cared for, your guests are looked after, and your numbers always add up.
Pillar 01
Key management
Smart locks, bilingual on-site team, and 24/7 access protocols. Cleaners, maintenance, and guests coordinated through a single chain of custody.
- Smart-lock & code rotation
- On-the-ground team in Málaga
- Maintenance & compliance handled
Pillar 02
Guest communication
Bilingual EN/ES concierge from first enquiry to checkout — fast replies, curated local tips, and the warmth that earns five-star reviews.
- Sub-1-hour response time
- Curated arrival & local guide
- 24/7 in-stay support
Pillar 03
Performance reporting
Transparent monthly dashboards with occupancy, ADR, RevPAR, and a full euro-by-euro breakdown. No black boxes, no surprises.
- Monthly P&L statement
- Occupancy, ADR & RevPAR
- Booking-channel attribution
Pricing & services
One-off prep fee + one of two plans. Total transparency.
Start with a one-time setup fee to get your property turnkey-ready, then pick one of two management plans that fits how hands-off you want to be. No hidden fees, no minimum stay, no surprises.
One-time setup
Property turnkey prep
Deep clean, minor repairs, equipment check, styling & photo-ready staging — so your apartment makes a perfect first impression and is ready to take bookings from day one.
- Deep clean (mattress, sofas, joints, windows)
- Safety check (smoke alarms, appliances)
- Staging & photo-ready prep
Essential
Basic
The full short-stay engine: listings, pricing, guests, check-in/out, cleaning coordination.
- Listings on all major platforms
- Bilingual guest communication (EN/ES)
- Check-in & check-out (in person or remote)
- Cleaning & laundry coordination
Premium
Everything in Basic, plus minor maintenance, dynamic pricing, professional photos and welcome touches — fully hands-off.
- Everything in Basic
- Minor repairs & maintenance handled
- Dynamic pricing & 8-language guest messaging
- Professional photography & monthly reporting
- Welcome tray & premium amenities
No setup fee surprises · No minimum commitment
Day-to-day management
What's included in each plan.
| Service | Basic · 18% | Premium · 25% |
|---|---|---|
| Bookings & guest communication | Included | Included |
| Check-in / check-out (in person or remote) | Included | Included |
| Listing publication & maintenance | Included | Included |
| Cleaning coordination | Paid by guest · cleaning kit incl. | Paid by guest · cleaning kit incl. |
| Laundry (towels & linens) | Paid by guest | Paid by guest |
| Cleaning tools (broom, mop, WC brush) | Not included | Included |
| Mattress & pillow protectors | Not included | Included |
| Weekly random cleaning & laundry inspections | Not included | Included |
| Toiletries | Shower gel, hand soap, toilet paper | Above + shampoo & conditioner |
| Welcome touches | Not included | Welcome tray (tea, coffee, snacks) |
| Calendar sync across platforms | Extra cost | Included |
| Guest registration & police reporting | Extra cost | Included |
| Professional photography | Not included | Included |
| Apartment floor plan | Not included | Included |
| Monthly income & occupancy report | Optional · extra | Included |
| Price optimization | Manual | Dynamic & automated |
| Automated guest messaging | EN & ES | 8 languages |
| Minimum commitment | None | None |
Want to stay in your own property?
No problem. Just tell us your dates and we'll block the calendar — at no extra cost. We'll coordinate the clean, the welcome touches and the remote check-in exactly as we do for any guest.
Your property, your holidays — fully managed
Monthly owner report
The report I always wanted as an owner.
I'm Ivanna. Before running Casa Ivy Group, I was an owner like you — frustrated by vague WhatsApp updates and end-of-month bank transfers I couldn't explain. So we built the report I wished I'd received: every euro accounted for, every guest comment shared, every maintenance task logged, and a clear view of what's next.
You'll receive one of these every month, for every property we manage — no extra cost, no hidden fees.
Excellence in every stay — anonymised sample
Studio · Málaga Centro
Gross revenue
€2,676.69
Occupancy
65%
ADR
€99
RevPAR
€64
- 01
Executive summary
A 30-second read of how the month went, what we improved, and what to watch.
- 02
Financial breakdown
Gross revenue, platform fees, cleaning costs — line by line. No surprises.
- 03
Performance KPIs
Occupancy, ADR and RevPAR, benchmarked against your past months.
- 04
Channel mix
Airbnb vs Booking split — revenue, share and ADR per channel.
- 05
Guest reviews
Every score, every comment — the good and the constructive, in full.
- 06
Property status & maintenance
What we fixed, what we refreshed, photos when relevant.
- 07
Outlook & pricing strategy
Pricing moves applied and what we forecast for the next month.
From the March report
“March confirms the commercial strength of this asset as a premium studio in Málaga Centro — strong occupancy, healthy ADR and an excellent reputation. Heading into April, the property is well positioned to push ADR further on the back of Easter demand and the curtain refresh completed this month.”
— Ivanna, in the owner's report
- Delivered by the 5th of every month
- Same template across all our managed properties
- Reviewed personally by Ivanna before sending
Your manager
Work directly with the person who runs your home.
I'm Ivanna Tripaldi, founder of Casa Ivy Group. With a background in Human Resources, years of international corporate experience in London and time inside a leading hotel group, I personally oversee every property that joins our portfolio.
I live in Málaga, speak your language, and I'm the same person you meet on the first call, the one who signs your monthly report and the one who answers when something matters. No middlemen, no call centres.
Ivanna TripaldiFounder · Casa Ivy Group
What owners say
Trust built one booking at a time.
Since Casa Ivy took over my flat in the centre, revenue is up and I finally have clear reports. Ivanna treats every detail as if the property were her own.
I spent years with another manager and never knew what was happening with my apartment. Now I have one point of contact, fast answers, and happy guests.
I bought as an investment and was given an honest projection before signing. One year on, the numbers are exactly where they said they would be.
Owner FAQ
Property management in Málaga — answered
Everything we get asked before owners sign with us. If something here is missing, just chat to us on WhatsApp.
- How much does property management in Málaga cost?
- Our standard management fee is 25% of the gross per reservation (Comfort plan). Cleaning is paid by guests. There is a one-time setup fee from €250 depending on the work needed (deep clean, photography, kit). No lock-in contract.
- Do you handle the Andalusian tourist licence (VFT) and tax registration?
- Yes. We guide you through the Junta de Andalucía VFT registration and connect you with a trusted gestor for IRNR / Modelo 210 tax filings and the IAE if needed. You stay the legal owner; we keep operations compliant.
- What kind of monthly report do owners receive?
- A full PDF every month: occupancy, ADR, RevPAR, channel split (Airbnb, Booking, direct), cleaning revenue, owner payout, maintenance log, and a forecast for the next 60 days. A sample is on this page.
- Can I still use my own apartment during the year?
- Absolutely. Block any dates in your owner calendar — just give us a heads-up so cleaning, linens and the welcome are arranged. No blackout limits, no penalty.
- Which areas of Málaga and the Costa del Sol do you cover?
- Málaga city (Centro Histórico, Soho, La Malagueta, El Palo, Cruz de Humilladero, Teatinos) and select Costa del Sol locations on request. We focus where we can deliver hotel-level operations on the ground.
- How quickly can you take my apartment live?
- Usually 7–14 days from contract signature: licence check, professional photography, listing creation across Airbnb / Booking / direct, smart-lock install, and team onboarding.
- What occupancy and revenue can I realistically expect?
- It depends on bedrooms, location and season, but well-managed boutique apartments in central Málaga typically run 70–85% occupancy with strong ADR in shoulder season. We send a personalised projection within 48h of your enquiry.
- Who handles maintenance and emergencies?
- Our in-house team triages everything 24/7. Routine work (cleaning supplies, light bulbs, small repairs) is included; larger repairs are quoted and approved by you before we proceed.
CONTACT US
Tell us about your property
Share a few details and we'll come back to you with an honest revenue projection.
Ready to talk?
Tell us about your property and we'll come back within 48 hours with an honest revenue projection — no obligation.