Questions & answers

Casa Ivy Group — your questions answered

Straight, factual answers to what guests, property owners and investors ask us most about Málaga and the Costa del Sol.

Key facts

Who we are
Casa Ivy Group, a local team based in Benalmádena (Málaga), Spain
What we do
Boutique holiday apartments you can book direct, full-service short-term rental management, and curated real-estate investment opportunities
Area
Málaga city and the Costa del Sol (Andalucía)
WhatsApp / phone
+34 604 98 40 62
Email
hello@casaivygroup.com
Website languages
English, Spanish, Dutch, German and French

For guests

Why book directly with Casa Ivy Group instead of a booking platform?

When you book on our website you deal directly with the people who look after the apartment: no booking-platform middleman, the best available price for our apartments and a real local team in Málaga you can reach on WhatsApp.

Where are Casa Ivy's apartments in Málaga?

We currently offer three apartments for direct booking: a 46 m² studio in the Historic Centre, steps from Calle Larios and the Cathedral; a 36 m² studio in Cruz de Humilladero, a quiet local neighbourhood a short walk from María Zambrano train station; and a 50 m² two-floor duplex house in El Palo, a short walk from the beach chiringuitos and the sea. Tourism registration codes: Historic Centre VUT/MA/08307 · Cruz de Humilladero VUT/MA/880472 · El Palo VFT/MA/56096.

See the apartments →

Which Málaga neighbourhood is best for my stay?

Choose the Historic Centre if you want to walk everywhere — Calle Larios, the Cathedral and the Picasso Museum are on your doorstep. Choose Cruz de Humilladero for a quieter, local feel a short walk from María Zambrano station (local trains and AVE high-speed trains), which suits longer stays and day trips. Choose El Palo for beach life, espetos at the chiringuitos and a relaxed, family-friendly atmosphere.

How many guests can stay in each apartment?

The Historic Centre and Cruz de Humilladero studios sleep 2 guests. The El Palo duplex house sleeps 2 guests plus a child.

How do I book a Casa Ivy apartment?

Open our stays page, choose an apartment and check live availability and prices for your dates — you can book online in a few minutes. If you have a question before booking, message us on WhatsApp at +34 604 98 40 62.

Check availability →

How can I contact Casa Ivy Group?

By WhatsApp or phone on +34 604 98 40 62, by email at hello@casaivygroup.com. We work fully online, so there is no office to visit.

Contact details and map →

Do you share local tips for Málaga?

Yes. Our local team writes a free Málaga guide covering things to do, where to eat, beaches, neighbourhoods and day trips such as the Caminito del Rey, plus a dedicated guide to El Palo.

Read the Málaga guide →
See all apartments →

For property owners

How much does property management in Málaga cost?

We offer two plans: Basic at 18% + VAT per booking (listings, pricing, guest communication, check-in/out and cleaning coordination) and Premium at 25% + VAT per booking (everything in Basic plus minor maintenance, dynamic pricing, professional photography, monthly reporting and welcome touches). Cleaning is paid by guests. There is a one-time setup fee from €250 depending on the work needed (deep clean, photography, kit). No minimum commitment.

Do you handle the Andalusian tourist licence (VFT) and tax registration?

Yes. We guide you through the Junta de Andalucía VFT registration and connect you with a trusted gestor for IRNR / Modelo 210 tax filings and the IAE if needed. You stay the legal owner; we keep operations compliant.

What kind of monthly report do owners receive?

A full PDF every month: occupancy, ADR, RevPAR, channel split (Airbnb, Booking, direct), cleaning revenue, owner payout, maintenance log, and a forecast for the next 60 days. A sample is on this page.

Can I still use my own apartment during the year?

Absolutely. Block any dates in your owner calendar — just give us a heads-up so cleaning, linens and the welcome are arranged. No blackout limits, no penalty.

Which areas of Málaga and the Costa del Sol do you cover?

Málaga city (Centro Histórico, Soho, La Malagueta, El Palo, Cruz de Humilladero, Teatinos) and select Costa del Sol locations on request. We focus where we can deliver hotel-level operations on the ground.

How quickly can you take my apartment live?

Usually 7–14 days from contract signature: licence check, professional photography, listing creation across Airbnb / Booking / direct, smart-lock install, and team onboarding.

What occupancy and revenue can I realistically expect?

It depends on bedrooms, location and season, but well-managed boutique apartments in central Málaga typically run 70–85% occupancy with strong ADR in shoulder season. We send a personalised projection within 48h of your enquiry.

Who handles maintenance and emergencies?

Our in-house team triages everything 24/7. Routine work (cleaning supplies, light bulbs, small repairs) is included; larger repairs are quoted and approved by you before we proceed.

Can you help me sell my property in Málaga?

Yes. Ivanna, our founder, is also an agent with an international real estate agency, so she handles the sale herself, starting with a free, no-obligation valuation.

Owner plans and enquiry form →

For investors

Minimum investment?

From €150,000 equity for turnkey rentals, €250,000 for value-add deals.

Expected returns?

Target 7–9% net cash yield on turnkey rentals and double-digit IRR (12–18%) on value-add over a 3–5 year hold, combining cash flow and capital appreciation. Past performance is not a guarantee of future results.

How long until I see returns?

Turnkey assets typically generate distributable cash flow from month 2–3 after onboarding. Value-add deals require a 3–6 month repositioning phase (renovation, relaunch, channel rebuild) before stabilised income — the Zambrano studio reached +144% profit in 30 days because the asset was already operational.

What's the typical investment horizon?

We plan around a 3–5 year hold for value-add and 5–7 years for turnkey, with quarterly performance reviews and a clear exit strategy agreed up front. Earlier exits are possible but pricing reflects market conditions at the time.

How often do I receive reports and distributions?

Monthly performance reports (occupancy, ADR, RevPAR, P&L) and quarterly cash distributions once the asset is stabilised. You always have direct access to the operations team.

What about Beckham Law / residency?

We refer you to specialist lawyers we trust — we don't give legal advice, but we know who does it well in Málaga.

Can you help me buy a property in Málaga?

Yes. Ivanna, our founder, is also an agent with an international real estate agency, so she handles the purchase herself. We find the property, buy it with you, renovate and decorate it, rent it to holiday guests and sell it when the time comes: one contact for everything, ideal if you live abroad.

Can I see a real example?

Yes — our public Málaga studio case study (+144% profit in one month) is here.

Investor overview →

Still have a question?

Message our team in Málaga — we usually reply the same day.